Support Can someone help me with this error on xenforo?

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Can someone please help me with this? I can't seem to find the coding or anything to fix this in conversations. The user is a super mod so the color is blue of his group. I do not know why its showing black. I signed into another account and it shows a message from my site bot and hes gray its showing it does not show black. I tried everything to fix this and i cant seem to fix this. example is in the screenshot below.

d121b144932706241fbb4ca9ad3d9e02.png


dd298ec1036999eb4755c57b494dfd25.png

https://gyazo.com/dd298ec1036999eb4755c57b494dfd25
https://gyazo.com/d121b144932706241fbb4ca9ad3d9e02
 
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