Support Board - Chat And Help Desk

WP Plugins Support Board - Chat And Help Desk 3.2.3

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Overview Updates (8) History Discussion

Support Board v3.1.7

25/01/2021 | Support Board | V 3.1.7
  • BugFixed bug related to input rich message information sent to Dialogflow.
  • BugFixed bug related to the timetable dates.
  • BugFixed bug related to follow-up message.
  • OptimizationNew flags added.
  • OptimizationImproved UI for mobile version.
  • New featureReports area.
  • New featureNew PHP API function 'sb_is_user_online()'.
  • New featureNew PHP API function 'get_user_from_conversation()'.

Support Board Plugin v3.1.6 + Woo Addon

12/01/2021 | Support Board | v3.1.6
  • New featureJavaScript variable SB_DEFAULT_AGENT to set the default agent assigned to new conversations.
  • New featureOption to prevent agents from viewing conversations assigned to other agents.
  • InfoNew default user details: address and postal code.
  • InfoNew optional parameter 'user_id' for the PHP API function 'sb_update_login()' and the JS API method 'update-login'.
  • InfoFunction name 'sb_get_external_settings()' changed in 'sb_get_external_setting()'.
  • InfoNew optional parameter 'default' for the PHP API function 'sb_get_external_setting()'.
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