Manage the RMA process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user account.
- Manage all RMA, warranty, and return requests from a single view in the store administration
- Define warranty terms for product – set expirations periods for limited warranties
- Manage automated email communications during each change in return status
- Maintain free or paid extended warranties for products and variations
- Create your own warranty statuses, and manage the statuses for all return requests
- Customize your RMA code length and format
- Request product images, track returns to/from your customers all within the user’s account