[RSS Feed/News] Set up inbound parse for smtp relay

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Currently I use send grid api for email verification on my site. I have a verified sender-support email where users should be able to reach out for any issues they may have. So far I have tried using the integration guide for outlook (doesn't seem to work), I have tried using a web event hook and pipe dream, also doesn't seem to work. I tried using the inbound parse feature which doesn't seem to work.

I do feel as if inbound parse is my best bet in accomplishing this goal. They state...

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