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Fix possible error when using XenForo Enhanced Search and searching with status IDs. Add indexes to ticket table to reduce query time when viewing list of tickets. Add missing phrase in watched category emails. Improve formatting of spam-trigger logs for a user/email when displayed on a ticket. Add "Allow images"/"Allow embedded media" ticket permissions. These permissions apply to a user's ticket even after it is posted. Thanks @wallas
Tickets 2.5.1 is now available for all licensed customers to download. Allow undeleting ticket messages. Harden permission checking around deleted guest tickets.
If a user is awaiting approval, display any recent tickets they've created on the approval queue. Display a user's current user state within a ticket. Allow staff users with appropriate permissions to approve / reject users awaiting approval. Show a proper error when trying to create knowledge base articles when no categories exist. Fix upgrade path from XF1 version of the add-on. Fix incorrect phrasing on the batch updating tickets page.